DATA PROTECTION STATEMENT

Noel Quinones ("we," "us," or "our") does NOT share customer opt-in data, including phone numbers, SMS consent records, or personal communication data, with any affiliates or third parties for marketing or promotional purposes.

All SMS opt-in data and consent records are kept strictly confidential and are only used for service-related communication and messaging delivery.

INFORMATION WE COLLECT

Personal Information:

Full Name

Email Address

Phone Number

Physical Address

Insurance inquiry details and quote requests

SMS/email opt-in consent records (timestamped)

Non-Personal Information:

IP address

Browser type and device information

Website usage analytics

Cookies and tracking data

Customer Communication:

Appointment and consultation records

Service preferences and inquiries

Communication history and feedback

HOW WE USE YOUR INFORMATION

We use collected information to:

Provide insurance consultation and related services

Process inquiries and appointment requests

Send appointment reminders and service notifications

Deliver policy updates and service-related messages

Improve website performance and customer experience

Ensure security, compliance, and fraud prevention

Maintain SMS and communication consent records

SMS MESSAGING & COMPLIANCE

Text Message Program Terms

By opting into SMS communications from Noel Quinones, you agree to receive messages including appointment reminders, service updates, and important notifications.

OPT-IN & CONSENT

Users only receive SMS messages after explicit opt-in

Consent is collected via website forms, booking pages, or checkbox agreements

All opt-ins are time-stamped and securely stored

We comply with TCPA and all applicable regulations

OPT-OUT INSTRUCTIONS

Reply STOP to cancel SMS messages at any time

You will receive a final confirmation message

No further messages will be sent unless you opt in again

MESSAGE FREQUENCY & CONTENT

Message frequency varies

Messages may include both service-related and marketing communications (only with consent)

HELP & SUPPORT

Reply HELP for assistance

Phone: +1 929-428-1659

Email: [email protected]

CARRIER DISCLAIMER

Message and data rates may apply

Carriers are not responsible for delayed or undelivered messages

Supported by major U.S. mobile carriers

SMS DATA PROTECTION STATEMENT

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing is only permitted with trusted service providers that support:

CRM systems

SMS delivery platforms

Appointment scheduling tools

Communication infrastructure

All SMS opt-in data will never be sold, rented, or misused.

INFORMATION SHARING & DISCLOSURE

We do not sell or trade personal information.

We may share data only with:

Service Providers:

CRM and automation platforms

SMS delivery services

Scheduling and booking systems

Payment processors (if applicable)

All service providers are required to maintain strict data protection standards.

Legal Requirements:

We may disclose information when required by law or to:

Protect legal rights

Prevent fraud or security threats

Business Transfers:

In case of merger, acquisition, or restructuring, user data remains protected.

DATA SECURITY

We implement strong security measures including:

Data encryption

Secure access controls

System monitoring

Staff data protection training

Backup and recovery systems

However, no system is completely secure.

COOKIES & TRACKING

We use cookies to:

Improve website performance

Analyze user behavior

Store user preferences

Enhance user experience

Users may disable cookies in browser settings.

YOUR RIGHTS & CHOICES

You have the right to:

Access your personal data

Update or correct your information

Request deletion of data

Withdraw SMS consent (reply STOP)

Unsubscribe from emails

Request details about data usage

THIRD-PARTY LINKS

We are not responsible for third-party websites linked from our platform. Users should review their privacy policies separately.

WEBSITE LINKS

Website: https://noel.nativelifecrm.com/

Booking Page: https://noel.nativelifecrm.com/booking-7494

Terms & Conditions: https://noel.nativelifecrm.com/terms--conditions-4542

CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.